The Crisis Receiving Center (CRC) provides ongoing assessment, crisis intervention and clinical determination for level of care to individuals experiencing a behavioral health crisis. Services are provided for a period of up to 23 hours in a safe, secure, and center-based crisis environment.
Mental Health Skill-Building Services
Mental health skill-building services (MHSS) enables the restoration of an individual to the highest level of baseline functioning and achieve and maintain community stability and independence in the most appropriate, least restrictive environment.
Mobile Crisis Stabilization:
Mobile Crisis Response services are available 24 hours a day, seven days a week, to provide for rapid response, assessment and early intervention to individuals experiencing a behavioral health crisis. Services are deployed in real-time to the location of the individual experiencing a behavioral health crisis.
Community Stabilization:
Community Stabilization services are available 24 hours a day, seven days a week, to provide for short-term assessment, crisis intervention, and care coordination to individuals who have recently experienced a behavioral health crisis. Community Stabilization is a bridge service that supports an individual as they are making a transition between certain levels of care when there is a gap in availability of services.
Partial Hospitalization Services (ASAM Level 2.5)
Substance use partial hospitalization services are structured programs of skilled treatment services for adults, children and adolescents delivering the minimum number of service hours per week of 20 hours with at least five service hours per service day of skilled treatment services.
ASAM 2.1 Substance abuse intensive out-patient programs
Intensive Outpatient Services (ASAM Level 2.1)
Intensive outpatient services (ASAM Level 2.1) shall be a structured program of skilled treatment services for adults, children, and adolescents delivering a minimum of three service hours per service day for adults to achieve an average of nine to 19 hours of services per week and a minimum of two service hours per service day for children and adolescents to achieve an average of six to 19 hours of services per week. This service is provided to members who do not require the intensive level of care of inpatient, residential, or partial hospitalization services, but requires more intensive services than outpatient services.
Peer Recovery:
Peer Recovery Support Services includes Peer Support Services and Family Support Partners, which are non-clinical services including peer-to-peer activities that engage, educate, and support an individual’s self-help efforts to improve health recovery resiliency and wellness.
Assertive Community Treatment (ACT)
Assertive Community Treatment • A highly coordinated set of services offered by a group of medical, behavioral health, peer recovery support providers, and rehabilitation professionals in the community who work together as a team to meet the complex needs of individuals living with severe and persistent mental illness.
• Person‐centered, oriented to the individual’s goals • First in line and generally sole provider of all services an individual needs • Low individual to staff ratio • Service levels are flexible and change over the duration of services
Substance Use Case Management:
Substance use case management services assist members and their family members in accessing needed medical, psychiatric, psychological, social, educational, vocational, recovery, and other supports essential to meeting the member’s basic needs. Substance use case management services are to be person-centered, individualized, culturally and linguistically appropriate to meet the member’s and family member’s needs.
